Case Study

Revolutionising Child Safety & Disability Services with Digital Transformation

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In the ever-evolving landscape of child safety and disability services, staying ahead of the curve is imperative. Thrive House, a leading organisation based in South East Queensland, recognised this need and embarked on a journey of digital transformation to enhance their operations and ensure the utmost safety and care for their clients. With 240 dedicated staff members spread across 20 Support Houses, the challenge was clear: streamline operations, ensure compliance, and bolster cybersecurity in a mobile device-driven environment with complex data protection policies.

The Challenge:

Thrive House faced the daunting task of managing 200 devices across their network, each requiring multiple Microsoft licenses to operate efficiently. With the nature of their work being highly mobile-centric, ensuring seamless connectivity and adherence to stringent data protection policies was paramount. Their existing setup demanded a solution that could not only centralise device management but also provide advanced cybersecurity measures to safeguard sensitive information.

The Solution:

In their pursuit of digital excellence, Thrive House partnered with Kloudify Technologies, a renowned Microsoft Solutions Provider, to revolutionise their operations. Leveraging Microsoft’s comprehensive toolset, including Microsoft 365 Business Premium and advanced cybersecurity features, Thrive House embarked on a transformative journey towards efficiency and security.

Key components of the solution included:

  1. Microsoft 365 Business Premium: Providing Thrive House with a robust suite of productivity and collaboration tools, Microsoft 365 Business Premium empowered their staff to work seamlessly across devices and locations. From email communication to document management, this suite proved instrumental in streamlining day-to-day operations.
  2. Advanced Cybersecurity: Recognising the critical importance of data security, Thrive House implemented advanced cybersecurity measures to fortify their digital infrastructure. With threats evolving continuously, proactive defence mechanisms were deployed to safeguard against potential breaches and ensure the integrity of sensitive information.
  3. Microsoft Intune: Simplifying device management across their network, Microsoft Intune offered Thrive House a centralised platform to remotely configure and manage their devices. From initial setup to ongoing maintenance, Intune provided unparalleled control and flexibility, enhancing operational efficiency and reducing administrative overhead.
  4. Remote Setup: With the expertise of Kloudify Technologies, Thrive House seamlessly transitioned to their new digital ecosystem without disrupting their day-to-day operations. Remote setup and support ensured a smooth implementation process, minimising downtime and maximising productivity.

The Outcome:

In embracing digital transformation, Thrive House has not only modernised their operations but also reaffirmed their commitment to providing exceptional care and support to their clients. By leveraging the power of Microsoft solutions and partnering with Kloudify Technologies, they have embarked on a journey towards greater efficiency, security, and innovation. As a testament to their dedication to excellence, Thrive House stands as a beacon of success in the realm of child safety and disability services, setting a new standard for organisations seeking to change the game through digital transformation.

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    Introduction

    First National Byron Bay is a real estate agency based in the coastal town of Byron Bay, Australia. The agency had been using an on-premise server for email and productivity applications but was looking to improve its security and enable its employees to work from home effectively. Kloudify Technologies was engaged to help with the migration to Office 365 and the implementation of Intune for endpoint management.

    Challenges

    First National Byron Bay was facing several challenges with their existing on-premise server, including:

    1. Limited security measures: The on-premise server had limited security measures in place, making it vulnerable to potential cyber attacks.
    2. Inadequate backup and recovery systems: The agency was relying on manual backup processes, which were time-consuming and unreliable.
    3. Difficulty working from home: The employees were unable to access their work applications and data from home, which limited their ability to work remotely.

    Solution

    Kloudify Technologies implemented a comprehensive solution to address these challenges, including:

    1. Migration to Office 365: The email and productivity applications were migrated to Office 365, which provided the agency with robust security measures, including multi-factor authentication and data encryption.
    2. Implementation of Intune: Intune was implemented to manage and secure the agency’s endpoints, including laptops, smartphones, and tablets. This allowed the agency to enforce security policies and remotely wipe lost or stolen devices.
    3. Work from home setup: The employees were provided with the necessary infrastructure and training to work from home, including secure access to the agency’s network and resources.

    Results

    The migration to Office 365 and the implementation of Intune have provided First National Byron Bay with several benefits, including:

    1. Improved security: The agency’s data and systems are now more secure, with multiple layers of security in place to protect against potential cyber attacks.
    2. Increased productivity: The employees are now able to work from home effectively, allowing them to be more productive and responsive to clients.
    3. Efficient backup and recovery: Office 365 provides automatic backup and recovery of email and data, eliminating the need for manual backup processes.
    First National Byron Bay’s migration to Office 365 and implementation of Intune has resulted in improved security, increased productivity, and efficient backup and recovery. The agency is now well-equipped to handle the challenges of remote work, with the necessary infrastructure and security measures in place to ensure the protection of its data and systems. Kloudify Technologies was able to provide a comprehensive solution to meet the agency’s needs and help it navigate the challenges of the current business environment.

    Ready to talk about your technology needs?

    Send us a message or give us a call and we can help you find the services that best fit your needs.
    Get in Touch

    First National Byron Bay's Migration to Office 365 and Implementation of Intune for Improved Security and Productivity

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